1. Definitions
In these Terms and Conditions, unless the
context otherwise requires, the following
expressions have the following meanings:-
"Products" means any
products forming the subject matter of this
Contract.
"Contract" means a contract
for the sale by us to you of the Products.
"Price" means the price for
the Products, and includes GST (New Zealand
GST and otherwise), and excludes shipping
costs.
"Site" means the
"smartproducts.co.nz" and affiliated Internet
web sites.
"Nominated Payment
Authority" means Visa, MasterCard, American
Express, Diners Club/Discover Networks and or
Paypal and Stripe Payments.
2. Introduction to the Site
2.1 This site is owned and operated by "Smart
Products New Zealand Ltd". By using this site,
you agree to these Terms and Conditions. If
you disagree with any of these terms and
conditions, you should not access or use this
site.
2.2 "smartproducts.co.nz" is a direct sales
website owned by "Smart Products New Zealand
Ltd."
2.3 we shall sell and you shall purchase the
Products from this site in accordance with
these Terms and Conditions only. You
acknowledge that you are aware of the contents
of these Terms and Conditions.
3. Orders, Price and
Payment
3.1 You must order the Products in accordance
with the instructions on this site.
3.2 You will pay for the Products by either
authorising us to charge any one of your
Nominated Payment Authorities or Direct
Credit.
3.3 For more payment details see the payment
options page
3.4 Payments for the Products are payable in
New Zealand dollars for orders.
3.5 The listed price on the web page may alter
from the final bill. Users will be notified by
email prior to being billed to confirm price
changes in these circumstances. These price
changes will be held for 24 hours awaiting
confirmation.
3.6 A separate charge for shipping and
handling may be shown on our invoices which
accompany the Products.
3.7 If you wish, you can contact us before
making your order to get a quote on the
freight costs associated with those goods.
3.8 You must pay us for the purchase of the
Products, including freight, in full before we
dispatch the Products to you from our
warehouse.
4. The Products and
Availability
We may revise and/or discontinue Products at
any time without notice. By placing an order
with "Smart Products New Zealand Ltd",
customers should be aware that certain
products may not be available from time to
time or may have limited availability. "Smart
Products New Zealand Ltd" will make best
efforts to source products ordered but can not
be held liable for any items not available
5. Title and Risk
5.1 Orders are not binding upon "Smart
Products New Zealand Ltd" until accepted by
"Smart Products New Zealand Ltd". Should
"Smart Products New Zealand Ltd" not accept
the order then all monies will be refunded to
you.
5.2 "Smart Products New Zealand Ltd" remain
the owners of the Products we supply to you
until you have paid in full all amounts that
you owe to us for all the Products.
5.3 Products are at your risk as soon as they
have been delivered to you.
6. Freight & Delivery
6.1 "Smart Products New Zealand Ltd" will,
freight the Products to you by whatever method
and route we consider to be the most
expedient.
6.2 If we have specified a delivery date, we
will try and deliver the Products to you by
that date.
6.3 Any online orders will be dispatched by
the delivery option the purchaser has selected
at time of order.
6.4 For any orders shipped outside of New
Zealand the customer is the importer of record
and will be responsible for all customs import
duties and sales tax charges. These charges
vary in each country and are outside of Smart
Products New Zealand Limited's control.
Contact your local customs office for more
information on what import duties or sales
taxes may be imposed.
7. Return of Products
7.1 "Smart Products New Zealand Ltd" will only
accept returns under the following conditions:
(a) Products that are
damaged due to a fault on our part.
(b) Incorrectly supplied
product - Where you have received a product
from "Smart Products New Zealand Ltd" that was
different to the one you ordered.
7.2 All Products returned
in accordance with clause 7.1(a) and 7.1(b)
must be returned in their original condition
and packaging, along with any accompanying
accessories together with the invoice and
packing slip accompanying the Products.
7.3 Where the Products are faulty, wrong, or
damaged, we will at our option either replace
the Products; or give you a full refund.
7.4 If you have any problems regarding your
order - you may contact us at
info@smartproducts.co.nz (citing an order
number) or call us on +64 4 210 0321
8. Warranty &
Guarantees
8.1 everything that we sell comes with a
Manufacturers Warranty. Meaning, that the
Manufacturer warrants that the supplied goods
are in good working order and if not, then the
manufacturer will at their discretion repair
or replace the defective product. If your
purchase arrives defective please call our
customer services number during office hours
within 2 working days.
8.2 Everything that we sell to you is
guaranteed on the following terms:
(a) Where the Consumer
Guarantees Act 1993 applies to this contract:
(i) If the Products are
acquired by you for business purposes, you
agree that the Consumer Guarantees act 1993
does not apply; and
(ii) If the Products are
not acquired by you for business purposes, we
reserve the right to repair or replace any
Products which fail to comply with any
guarantee contained in the Consumer Guarantees
Act 1993.
(b) Where you supply the
Products in trade to a person acquiring them
for business purposes, it must be a term of
your contract with that person that the
Consumer Guarantees Act 1993 does not apply in
respect of the Products.
(c) You acknowledge that we
do not provide any Express Guarantees (as
defined in the Consumer Guarantees Act 1993)
other than those expressly confirmed by us in
writing.
8.3 Nothing in these Terms and Conditions are
intended to have the effect of contracting out
of the provisions of the Consumer Guarantees
Act 1993 except to the extent permitted by
that Act, and these Terms and Conditions are
to be modified to the extent necessary to give
effect to that intention.
8.4 We shall not be liable to you for any
damage to the Products due to external causes,
including accident, abuse, misuse, problems
with electrical power, usage not in accordance
with Product instructions, failure to perform
required preventive maintenance, and problems
caused by use of supplied parts and components
not supplied by us.
8.5 Notwithstanding anything else contained in
these Terms and Conditions, we shall not be
liable to you for loss of profits or contracts
or any indirect or consequential loss arising
from negligence, breach of contract or
howsoever.
8.6 The material and information provided in
this site is supplied upon the condition that
you will make your own determination as to its
suitability for your purposes prior to use. We
will not be liable for any damages, losses or
liabilities, including but not limited to, any
failure of performance, error, omission,
interruption, defect, delay in operation of
transmission, computer virus, or line failure.
We will not be liable for any damages, loss or
injury, including, but not limited to special
or consequential damages that result from the
use of or the inability to use, the materials
in this site.
8.7 Nothing in this site is to be construed as
a recommendation to use any Product.
9. Restrictions on Use
9.1 Material from this site and other sites
owned, operated, licensed or controlled by us
or any of our related, affiliated, or
subsidiary companies may not be copied,
reproduced, distributed, modified, published,
uploaded, posted, or transmitted in any way,
without our prior written consent.
9.2 Modification, distribution, or use of the
material contained in our site for any
purposes other than for your personal use
directly violates our intellectual property
rights. The material contained within this
site is copyrighted and protected by worldwide
copyright laws and treaty provisions, and is
provided for lawful purposes only.
10. Copyright
10.1 Unless otherwise specified all materials
appearing on this site, including the text,
site design, logos, graphics, icons and
images, as well as a selection, assembly and
arrangement (collectively defined as the
"Marks") thereof, are proprietary to "Smart
Products New Zealand Ltd", copyright © 2010
ALL RIGHTS RESERVED or other respective owners
that have granted "Smart Products New Zealand
Ltd" the right and license to use such Marks.
Permission is granted to electronically copy
and to print hard copy portions of this site
for the sole purpose of placing an order with
"Smart Products New Zealand Ltd" or using this
site as a shopping resource. Any other use of
materials on this site, including reproduction
for purposes other than those noted above,
modification, distribution, or republication,
without prior written permission of "Smart
Products New Zealand Ltd" is strictly
prohibited.
You may use the content of this site only for
the purposes of shopping on this site, or
placing an order and for no other purpose. All
rights not expressly granted herein are
reserved. Any unauthorised use of the
materials appearing on this site may violate
copyright, trademark and other applicable laws
and could result in criminal or civil
penalties.
10.2 "Smart Products New Zealand Ltd" respect
the intellectual property of others. If you
believe that your work has been copied in a
way that constitutes copyright infringement,
please notify "Smart Products New Zealand Ltd"
via the info@smartproducts.co.nz email
address.
11. Disclaimer
11.1 Although the information provided in this
Site is presented in good faith and believed
to be correct as of the date it was submitted,
we make no warranties or representations about
the accuracy or completeness of this site, its
content or the content of any web site "hyper
linked" to or from this site. We reserve the
right, but make no binding commitment, to
update or correct the terms and conditions and
information contained in this site at any
time, without notice.
11.2 All information on this site has been
obtained with the expressed permission of the
local manufacturer, distributor or authorized
service agent. As far as we (including the
before mentioned parties) are aware, all
product information given is correct at time
of publishing, but may be changed at any time
without notice for quality control purposes.
11.3 All information gathered by "Smart
Products New Zealand Ltd" from this site,
including personal information, credit card
details, email addresses, and contact
information is not kept / stored on our
servers. "Smart Products New Zealand Ltd"
endeavors to provide the safest environment
for online shopping possible. With that in
mind all transactions are conducted on a
secure server using 128bit SSL encryption for
added security.
12. General
12.1 Nothing in these Terms and Conditions
shall affect the statutory rights of you
dealing with us as a consumer under the
Consumer Guarantees Act.
12.2 If any provision of these Terms and
Conditions are held by any competent authority
to be invalid or unenforceable in whole or in
part, the validity of the other provisions of
these Terms and Conditions and the remainder
of the provisions in question shall not be
affected thereby.
12.3 The headings to the clauses of these
Terms and Conditions are for ease of reference
only and shall not affect the interpretation
or construction of these Terms and Conditions.
12.4 This Agreement shall be governed by and
construed in accordance with the laws of New
Zealand and shall be subject to the
non-exclusive jurisdiction of the New Zealand
Courts.
Smart Products New Zealand
Ltd